voicelogger1Xtend Voice Logger is a multi-channel voice logging tool that works in cohesion with audio channels, analog, digital and VoIP telephone lines. Xtend Voice Logger helps in improving customer service by enabling the upper level management to review the actual telephone conversation with the customer. Continuous evaluation ensures customer satisfaction and quality management in an organisation. Applicable areas include call centers, share traders, security undertakings, banks, hospitals, enquiry departments etc.

Technical Diagram

Voice Logger Technical Diagram

analog-voice-logger-16portAnalog Line

Scalable to 256+ ports

digital_extensionDigital Extension

Call Status Detection

VoIP_line_CDVoIP Line

Support H.323 & SIP

digital-trunkDigital Trunk

Single ISDN PRI

audio_voice_loggerAudio Line

Wireless Recording

imgstandaloneStandalone Logger

Flexible Implementation